Comprehensive Patient Support Services
Our team of experienced healthcare professionals specialises in Patient Support Services, offering comprehensive, personalised options to ensure each patient’s journey is smooth. We have a team of specialised across multiple therapeutic areas that understand the market.
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At ContactMed, we are dedicated to customising pharmaceutical programs that meet the specific needs of each product and patient. Let us work with you to create a patient support program that promotes adherence, confidence, and long-term health outcomes.
Our Services
- Nurse-led Injection Training: Flexible training provided virtually, by phone, or in-person to help patients gain confidence in their treatment.
- Medication Support: Personalised text reminders to keep patients on track with their medication schedules.
- Risk Management Programs: Tailored support to manage treatment risks, monitor progress, and promote patient safety.
- Market Research and Engagement: Conducting over 25 outbound calls daily to connect with healthcare professionals (HCPs), gather valuable insights, and profile potential leads.
- Data-Driven Support: Providing robust reporting and analytics to help you monitor progress and optimise strategies.
Why Choose Us
- Australian Expertise: Understanding the unique healthcare needs of our communities across Australia.
- Patient-Centric Approach: Building meaningful connections with patients and healthcare providers to deliver tailored support.
- Commitment to Results: Focused on achieving measurable outcomes through effective engagement and data-driven insights.